WHAT KIND OF INFORMATION DOES BAMBECO COLLECT?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit one of our websites, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone.
HOW DOES BAMBECO USE MY INFORMATION?
We may use your personal information in the following ways:
To process and fulfill your order, including to send you emails to confirm your order status and shipment
To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
To administer and fulfill our contests and other promotions
To help us learn more about your shopping preferences
To help us address problems with and improve our site design, products and services
To enhance your shopping experience
To analyze trends and statistics
To protect the security or integrity of our websites and our business
To contact you if necessary You always have the choice to not receive marketing information or calls.
DOES BAMBECO SHARE MY INFORMATION?
We may share your personal information in the following ways:
When you provide personal information to one of our brands, we may share that information with our other brands.
We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
We may share your information when we partner with another company to offer or provide products, services, contests, or promotions to our customers.
In the event of a sale or merger of bambeco or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.
HOW DO I ACCESS OR CHANGE MY INFORMATION?
You can review and change certain personal information related to your account (such as your name and contact information). To access your information at a bambeco website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.
HOW DO I MAKE CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?
Bambeco and our brands want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by selecting the Opt-Out link included in each promotional email or by contacting customer service.
Please be sure to include your full name and the email address you used when you registered with or made a purchase from bambeco. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from bambeco.
If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our websites or when you enter a sweepstakes or contest, or by contacting customer service.
Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
LINKS TO THIRD PARTY SITES
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
At bambeco, we do our best to provide you with a safe, secure and convenient shopping experience. We use many safeguards to protect the security and privacy of your personal information. When you enter your personal information on our websites, we use Verisign Secure Sockets Layer (SSL) to protect your information as it is transmitted to us. You can always confirm you are accessing our secure server before you submit personal financial information by looking at the lower left-hand corner of your browser to see an unbroken key or a closed lock (depending upon your browser), which indicates an active SSL. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
If you are having difficulty accessing the secure server or if you're not comfortable shopping online at any of our websites, please feel free to place your order with us by telephone, or contact a Bambeco Brand Advocate.
WHAT IS PHISHING?
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email. Should you ever receive any emails that appear to be related to bambeco or our brands requesting personal information from you or have a question about any emails that appear to be related to bambeco about which you are unsure, please do not reply to the email and contact a Bambeco Brand Advocate.
HOW DO I CONTACT YOU?
attention: Customer Service Department
3430 2nd Street Suite 300
Baltimore, MD 21225